Nissan Launches State-of-the-Art Training Facility in Chennai to Enhance After-Sales Support!
By Ashutosh Arora
Nissan Motor India has inaugurated the Nissan Academy, its first nationwide training facility, at the Alliance JV factory in Chennai, Tamil Nadu. This facility aims to upskill dealership and service personnel across India, ensuring a higher standard of customer service and after-sales support throughout Nissan’s extensive network.
Spanning 10,500 square feet, the Nissan Academy can train more than 1,000 technicians annually, focusing on a range of skills including sales, technical repairs, and body shop services. By investing in advanced training programs, Nissan ensures its personnel are equipped to handle the latest automotive technologies and deliver consistent service excellence.
The academy boasts a modern mechanical workshop for practical training in car maintenance, diagnostics, and aggregate overhauling. It also features a highly developed body shop, providing resources and contingents for complete body maintenance, teaching, and repair. These facilities are designed to provide hands-on training to enhance the technical skills of service technicians.
Frank Torres, Divisional Vice President AMIEO & President, Nissan India Operations, highlighted the importance of the initiative:
“Our investment in the Nissan Academy reflects our dedication to ensuring the highest levels of service quality and customer experience. By enhancing the skills of our dealership personnel, we aim to provide unparalleled after-sales support across India.”
With this facility, Nissan is not only setting a benchmark in after-sales service but also strengthening its market presence in India. The academy underscores Nissan’s commitment to innovation, customer satisfaction, and operational excellence, ensuring that its customers enjoy the best service experience possible.
